As part of our response to protect the health of our patients and our staff, we’ve all had to make difficult decisions to suspend some services. In addition any existing planned appointments may either be cancelled, take place over the telephone or by video consultation.
This means we’re unable to refer for the following hospital services and all waiting lists are now closed.
• Outpatient appointments
• Diagnostic tests for most conditions – we’ll let you know if there’s any tests that you’ll need
• Cancer services – urgent referrals will initially involve a telephone call and you’ll be advised by your healthcare professional what will happen next
• Non-urgent sight impairment issues – we’ll continue to provide support for urgent issues
If you have an existing appointment, someone will contact you to confirm what happens next.
We’re still here for you in an emergency.
Your GP and our practice staff are doing their best to work for you during extremely challenging times. We ask for your patience and understanding as well as your support for all our colleagues working in the NHS. Please be kind to our staff working extremely hard to care for you.
We’re aware of some inaccurate information circulating on social media about ‘rescue packs’ for respiratory conditions like asthma.
‘Rescue packs’ are antibiotics and oral steroids for patients with pre-existing conditions like asthma or chronic obstructive pulmonary disease (COPD). They are powerful medicines and should only be prescribed with careful discussion between you and your doctor.
Confusion and misinformation seems to be spreading and some people are contacting their GP practices requesting ‘rescue packs’ when they’ve not had them before.
If you have asthma or another respiratory condition, continue to manage it in the usual way. Please don’t contact your GP practice for a ‘rescue pack’ unless you’ve previously been prescribed one by your medical team.
If you have a respiratory condition like COPD and have symptoms of Covid19, go to https://111.nhs.uk/covid-19 before doing anything else.
You can help by using NHS services wisely during this time of intense pressure. Thank you! Give us a retweet and help spread the message.